Frequently Asked Questions
Everything you need to know about curating your dream home with Le Point Studio.
What is the typical shipping timeframe for furniture orders?
Standard shipping usually takes 5-10 business days for smaller items. For oversized furniture or handcrafted pieces, delivery may take 2-4 weeks depending on your location and carrier availability.
Do you offer international shipping?
Currently, Le Point Studio ships to the continental United States and Canada. We are working on expanding our logistics network to include international destinations in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for returns unless they arrive damaged.
How do I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
Are your materials sustainably sourced?
Yes, Le Point Studio is committed to sustainability. We prioritize working with artisans who use FSC-certified wood, recycled textiles, and eco-friendly finishes to ensure a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm for larger purchases.